Higher education is entering a new era where AI is reshaping how institutions engage students, support staff, and operate at scale. Yet many campuses are still struggling to determine what true AI readiness actually looks like.This session explores how institutions can move beyond experimentation to build an AI-ready campus grounded in strategy, governance, and practical implementation. Attendees will learn how colleges are using AI to improve student engagement, streamline operations, and expand institutional capacity while maintaining a human-centered student experience.Through real examples and an interactive readiness framework, participants will examine common barriers to adoption, assess their institution’s current level of AI readiness, and identify practical next steps for moving forward. The session will also explore how AI agents and AI-supported workflows are changing expectations around responsiveness, personalization, and operational scalability across higher education.
